Our Reviews

Dennis S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/10/2025

Everyone I had contact with was very helpful, courteous, knowledgeable. Very good experience. Would recommend to friends.

DANIELLE ARRANTS

3/14/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

NEWARK, DE

Jerry C|2019 Chevrolet Equinox

Confirmed Service Customer

3/17/2025

I arrived at my appt time. I was processed as soon as I got out of my car. They finished oil change & tire rotation in less then a 1/2 hour. My write up person was friendly and efficent.

3/17/2025

We're glad everything was completed quickly and to your satisfaction! And we are delighted you found our staff to be friendly and helpful! That's the way we like it too!

Business Response

NEWARK, DE

Samuel M|2024 Chevrolet Equinox

Confirmed Service Customer

3/20/2025

The sales people were very good and explained a lot about the car. As others rode in my car and started playing with controls, I tryed to get some settings back by reading the book that came with the car. The book did not seem to match 2024 model I had, and had to go back to the dealership to have a salesman show me how to readjust a couple of settings, which was different than what was shown in the book that came with the car.

3/24/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Richard G|2023 Chevrolet Tahoe

Confirmed Service Customer

3/24/2025

Great Service! Quick to respond

3/24/2025

It is great to hear everything was done quickly and to your satisfaction!

George A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/27/2025

Fantastic experience , Steven even helped in identifying additional GM incentives which helped lower the cost of vehicle.

STEPHEN MCKEEHAN

4/5/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Enjoy your Equinox EV and not having to pay for gasoline!

Business Response

NEWARK, DE

Linda W|2019 Chevrolet Traverse

Confirmed Service Customer

3/28/2025

Prompt scheduling , service as promised, Problem solved, called when completed

4/5/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NEWARK, DE

Raymond B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/28/2025

It was a pleasant experience. the staff and sale staff were very professional.

GEORGE SKILLMAN

4/5/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your Chevy truck!

Business Response

MIDDLETOWN, DE

Suzann S|2023 Chevrolet Traverse

Confirmed Service Customer

3/31/2025

The quick lube was great. They even have my grandson a matchbox car

4/3/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

TOWNSEND, DE

Gibson Y|2023 Chevrolet Traverse

Confirmed Service Customer

4/3/2025

Nice and easy.

4/5/2025

We want all our clients to have a comfortable and stress-free experience with us!

Business Response

MIDDLETOWN, DE

Kimberly B|2014 GMC 1500 Yukon XL

Confirmed Service Customer

4/6/2025

Eric always helps me when I need it. Planning to travel and the Yukon had a leak in the differential, wanted to be sure it was travel ready! The tech found a few other issues and it was all fixed for my trip!

4/14/2025

We're pleased to know we have been able to exceed your expectations and really help you out!

Business Response

ELKTON, MD

Larry S|2020 Buick Enclave

Confirmed Service Customer

4/8/2025

Best service ever!

4/14/2025

We're pleased to know we have been able to exceed your expectations and really help you out!

Business Response

ELKTON, MD

Patrick C|2019 Chevrolet Colorado

Confirmed Service Customer

4/10/2025

Always great customer service. All work performed professionally and accurately.

4/14/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

ELKTON, MD

Robert P|2025 Chevrolet Trax

Confirmed Sales Customer

4/10/2025

The two men we dealt with were very honest and so easy to get along with. Very good sales men..were enjoying our new vehicle. Thank you for your service.

MICHAEL SIMPSON

4/14/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

Katherine H|2023 Buick Encore GX

Confirmed Service Customer

4/11/2025

Fantastic service as always

4/17/2025

Our staff is committed to providing each of our clients with the best automotive experience!

Business Response

ELKTON, MD

Susan S|2021 Chevrolet Tahoe

Confirmed Service Customer

4/11/2025

Always a good experience with your team! Very friendly and p rompt service. Thank you, Susan Sharpless

4/17/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

NORTH EAST, MD

Joseph M|2025 Chevrolet Colorado

Confirmed Sales Customer

4/13/2025

The salesman, Mike was outstanding. He talks with you and listens and is in no way "pushy" or tries to talk you into something you are not interested in. He is very knowledgeable and professional on his sales approach. During my first initial visit, he was very quick getting me a quote with two different options for consideration. He completed them, and then said think on them and let me know if we can earn your business. The entire purchase experience was very thorough and easy when my wife and I returned the finalize the deal. Williams is a great dealership for anyone that is looking for a great deal with no hassle.

MICHAEL SIMPSON

4/17/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review and for your kind words.

Business Response

KENNEDYVILLE, MD

Robert Y|2024 Chevrolet Corvette

Confirmed Sales Customer

4/14/2025

Everything went Great! I Love my new Corvette.

MICHAEL SIMPSON

4/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! Enjoy the excitement of your new Corvette this summer!

Business Response

NEWARK, DE

Wes W|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/10/2025

The dealership was great. Terrible that this recall needed to be done for gm s problem in the first place. Putting a band aide on a known defect doesn’t fix it

3/14/2025

Thank you for letting us complete your recall. I'm sorry that it was necessary. GM does pay attention to our surveys so your concern will be heard.

Business Response

ELKTON, MD

Marie L|2024 Chevrolet Trax

Confirmed Service Customer

3/19/2025

Always a positive experience

3/22/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Williams Chevrolet and we hope to see you again soon!

Business Response

TOWNSEND, DE

Raymond C|2025 Chevrolet Colorado

Confirmed Sales Customer

3/24/2025

Fastest and easiest car buying experience yet

STEPHEN MCKEEHAN

3/24/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

ELKTON, MD

Deirdre T|2025 Chevrolet Equinox

Confirmed Sales Customer

4/7/2025

You found me the car that I wanted in the color I wanted. Mike Simpson was very patient and answered all my questions and there were many. Still have a few more questions so i made an appointment and will come in to get them answered. Very Satisfied customer.

MICHAEL SIMPSON

4/14/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for your kind words and enjoy your beautiful Equinox!

Business Response

NEWARK, DE

Bruce L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/14/2025

This was the best car buying experience I have ever had. Everyone on the sales team was outstanding. They answered all of my questions, followed up promptly, and communicated very clearly. I am particularly pleased that the sales team quickly took the lead on locating the car I wanted at another dealership and getting the car to Williams for me. Thank you Danielle and Mike!

MICHAEL SIMPSON

4/17/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Enjoy your new Equinox EV!

Business Response

NEWARK, DE

Robert L|2023 Chevrolet Camaro

Confirmed Service Customer

4/17/2025

Everything went very well.

4/17/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Williams Chevrolet and we hope to see you again soon!

Business Response

MIDDLETOWN, DE

Travis B|2025 Chevrolet Equinox

Confirmed Sales Customer

4/17/2025

Danielle was amazing, very supportive and made it fun to purchase a vehicle. 3 test drives later we made a decision.

DANIELLE ARRANTS

4/17/2025

We're glad to hear you found Danielle was so knowledgeable and helpful! We think she's pretty amazing too! Thank you for your business!

Business Response

ELKTON, MD

Brian F|2021 Chevrolet Traverse

Confirmed Service Customer

4/17/2025

Everyone was so nice. Apparently my appointment I made on the internet didn’t go through on their end, but they still fit me in their schedule.

4/18/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

WILMINGTON, DE

Barbara H|2011 Chevrolet Equinox

Confirmed Service Customer

4/18/2025

Good experience as always

4/18/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

HOCKESSIN, DE

Donald B|2024 Chevrolet Trax

Confirmed Service Customer

4/24/2025

everything I wanted done, was done.

4/25/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NEWARK, DE

David K|2023 Chevrolet Suburban 1500

Confirmed Service Customer

4/25/2025

It was a vehicle recall. It was easy to schedule on short notice and fixed 48 hours later at scheduled appointment.

4/25/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

NEWARK, DE

Michael W|2025 Chevrolet Traverse

Confirmed Sales Customer

4/27/2025

Sales team made me very comfortable with the whole experience. They were very knowledgeable excellent group of people.

STEPHEN MCKEEHAN

5/6/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Stephen and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

NEWARK, DE

Linda C|2021 Chevrolet Malibu

Confirmed Service Customer

5/1/2025

All my concerns were taken care of. Staff are very friendly and know their job.I only come to Williams because I know I’ll get excellent service

5/6/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for your kind words.

Business Response

MIDDLETOWN, DE

Karen W|2021 Chevrolet Tahoe

Confirmed Service Customer

5/1/2025

Very courteous staff. Very satisfied with the work that has done on my car.

5/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Williams Chevrolet and we hope to see you again soon!

Business Response

NORTH EAST, MD

Maryann P|2025 Chevrolet Traverse

Confirmed Sales Customer

5/2/2025

Very well treated and completely satisfied with Rachel and Financial Department!! As a Lifetime owner of Chevrolet products @ having bought 4 New Chevys. Williams Chevrolet has been the best yet. We totally love our new Traverse and Rachel is the best salesperson we have had the pleasure to deal with. Thank You, Maryann & Joe

RACHEL KALMBACHER

5/6/2025

We're pleased to know we have been able to exceed your expectations and really help you out! I will share your review with Rachel and our team. They will be delighted to know how much you enjoyed your experience here.

Business Response

NORTH EAST, MD

Patrick H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/5/2025

The sale people is the reason i purchased the truck they made me feel like I was part of the family so nice to have people that care about there customers

DANIELLE ARRANTS

5/6/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! And thank you for your kind words!

Business Response

CARNEYS POINT, NJ

Kimberly B|2019 Chevrolet Colorado

Confirmed Service Customer

4/24/2025

Always great service! Very pleased with Eric and my advisor Mo, I appreciate that they took care of everything that day.

4/25/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Eric, Mo, and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

George M|2025 Chevrolet Trax

Confirmed Sales Customer

5/2/2025

The entire team helped me obtain financing.

GEORGE SKILLMAN

5/6/2025

Our team does its best to take care of all your automotive needs! Enjoy your new Trax!

Business Response

NEWARK, DE

Joanna E|2024 Chevrolet Trax

Confirmed Service Customer

5/3/2025

Always quick, friendly and professional! I will continue to come back!

5/6/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

Caitlin P|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

5/3/2025

The team at Williams Chevrolet never disappoints. Brought my ‘13 Silverado for a new oil pan and the job was completed in the time quoted as well as the price. Great Service!

5/6/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

CONOWINGO, MD

Glenn T|2025 Chevrolet Equinox

Confirmed Service Customer

5/18/2025

Staff was wonderful.

5/27/2025

We're glad to hear you found our staff was so knowledgeable and helpful!

Business Response

MIDDLETOWN, DE

David M|2020 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

It’s expensive to get the l changed, but we go because we get points . But the points are so few and almost impossible to track.

5/30/2025

If you need help tracking your GM MyRewards points, please stop by the showroom and one of our sales consultants can help you. And I do agree that the price of oil is high, but out of our control.

Herbert M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/28/2025

I could see the business family unity and team work.

RACHEL KALMBACHER

5/30/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

MIDDLETOWN, DE

Andrew D|2025 Chevrolet Colorado

Confirmed Sales Customer

5/30/2025

Gave me a price on a Monday and two hours before picking up my vehicle told me they made a mistake and the truck would be about $k more than we had agreed to. What i thought was a friendly dealership that was easy to deal with quickly devolved into the shady car dealership so many of us have become used to. Not sure why car buying has to suck so badly but you proved that even through it starts out great, it quickly turns into a shady run of the mill annoying experience.

DANIELLE ARRANTS

6/4/2025

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. The salesperson made a mistake with the incentives and I sincerely apologize for that. i do hope you enjoy your Colorado.

Business Response

LUTHERVILLE, MD

Edward C|2024 Chevrolet Equinox

Confirmed Service Customer

5/6/2025

Quick easy techs were polite

5/6/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

NEWARK, DE

Charles C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/12/2025

Everyone we dealt with was knowledgeable and very willing to help and make sure we had everything we needed. They all made it a very smooth transaction.

MICHAEL SIMPSON

5/12/2025

We're glad to hear you found our staff was so knowledgeable and helpful! And once again, we appreciate your business! Enjoy your Silverado!

Business Response

ELKTON, MD

Billy S|2023 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

It's a pleasure to do business at Williams Chevy

5/27/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

WILMINGTON, DE

Patrick E|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/16/2025

The whole experience was great, it started with used car sales man Bryan Rudolph referred me to Mike Simpson of new car sales , Mike made my purchase a great experience from the start all the way to the End !!! Finance Manager was excellent also!!! Will refer to Mike 100%

MICHAEL SIMPSON

5/27/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

NEWARK, DE

Joseph J|2025 Chevrolet Trax

Confirmed Service Customer

5/21/2025

Got to the dealership early and they took my car right away. I waited in the waiting room which was very clean as usual. I was greeted by employees who happened in the waiting room or passed in the hallway. My car was done in a reasonable amount of time.

5/30/2025

Hi, we are so pleased you enjoyed your visit to Williams Chevrolet! It's always a pleasure to see you, Joe!

Business Response

ELKTON, MD

Charles C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/23/2025

Everyone was very courteous and helpful. My vehicle was repaired in a timely manner

5/30/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

ELKTON, MD

Patrick E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/28/2025

Great experience all the way around

5/30/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Williams Chevrolet and we hope to see you again soon!

Business Response

NEWARK, DE

Theresa H|2025 Chevrolet Traverse

Confirmed Sales Customer

5/29/2025

Mike Simpson is very nice and very helpful. The experience was very relaxing

MICHAEL SIMPSON

5/30/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

William W|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/2/2025

Everyone at Williams make you feel welcome when you enter the Chevrolet dealership.

MICHAEL SIMPSON

6/4/2025

Thank you so much for your kind words! We appreciate the sentiment and we appreciate your business!

Business Response

BERLIN, MD

Eric S|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

6/9/2025

Great service.

6/14/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

WILMINGTON, DE

Marvin A|2020 Chevrolet Colorado

Confirmed Service Customer

6/9/2025

The manager of the service department was very helpful. My extended warranty took along time to respond to the manager. But in the end all was good. Hats off to the service manager.

6/14/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

ELKTON, MD

Jill E|2018 Chevrolet Equinox

Confirmed Service Customer

6/9/2025

Everything whent fine no long wait employees were professional good job

6/14/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

QUINTON, NJ

Barbara M|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/23/2025

First time there and everyone kind and important to me very helpful

6/23/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

GALENA, MD

Richard B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/24/2025

Rachel and William were amazing! From start to finish, Rachel was super helpful and stayed in contact without being pushy. They took care of everything and made everything smooth, explaining all the important features of the new car and what to look forward to. 10/10 would totally recommend, thank you!

RACHEL KALMBACHER

6/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! I will pass along your message to Rachel and Will! You will make their day! Thank you for choosing Williams Chevrolet!

Business Response

ELKTON, MD

Christy C|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/25/2025

Easiest car buying experience ever!…

ELKTON, MD

Peggy B|2018 Chevrolet Equinox

Confirmed Service Customer

6/25/2025

Treated me with respect.

7/14/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

Thomas R|2015 Chevrolet Traverse

Confirmed Service Customer

7/7/2025

Tech was very knowledgeable, courteous and helpful.

7/14/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Earl T|2025 Chevrolet Colorado

Confirmed Sales Customer

7/8/2025

They very good at explaining to me and they made me very comfortable.

DANIELLE ARRANTS

7/19/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Enjoy your Colorado!

Business Response

NEW CASTLE, DE

Franklin W|2024 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

Excellent Service. Friendly, professional and job completed on time.

6/14/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

ELKTON, MD

Brian H|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

6/12/2025

A one team

GEORGE SKILLMAN

6/14/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

ELKTON, MD

Jeffrey F|2023 Chevrolet Colorado

Confirmed Service Customer

6/19/2025

Friendly tech and nice to talk with

6/19/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

WILMINGTON, DE

Brenda K|2018 Chevrolet Equinox

Confirmed Service Customer

6/27/2025

Always smooth, and informative

7/14/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Williams Chevrolet and we hope to see you again soon!

Business Response

LINCOLN UNIVERSITY, PA

Jeffrey P|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

6/30/2025

Our experience was very satisfying

MICHAEL SIMPSON

7/14/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

Richard G|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/30/2025

Mike was great! No high pressure, very pleasant and knowledgeable. I wouldn’t hesitate to come back or refer friends and family to Williams!

MICHAEL SIMPSON

7/14/2025

Our staff is committed to providing each of our clients with the best automotive experience!

Scott A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/10/2025

Great experience from start to finish! Mike did a great job on the sales end and explained everything perfectly.

MICHAEL SIMPSON

7/19/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review! Enjoy your Silverado, Scott!

Business Response

RISING SUN, MD

James B|2016 Chevrolet Equinox

Confirmed Service Customer

7/11/2025

The service was great and your employees were respectful. Your employees are an asset to your company

7/19/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Melinda M|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/14/2025

This experience, like many I have had will Williams and Anchor, was outstanding. Mike Simpson communicated with me throughout the months long process (understanding the build was in process, all the options included, waiting for the vehicle to arrive) expediently and effectively. The day we arranged to pick up the Tahoe, all paperwork was ready and the experience was quick. Steve in finance was amazing to work with as well. They are a top notch team and our experience was again, outstanding.

MICHAEL SIMPSON

7/19/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your Tahoe!

Business Response

NEWARK, DE

Robert M|2024 Chevrolet Trax

Confirmed Service Customer

7/10/2025

Fast service

7/19/2025

We're glad everything was completed quickly and to your satisfaction!

Business Response

ELKTON, MD

Catherine D|2025 Chevrolet Trailblazer

Confirmed Sales Customer

7/16/2025

Buying my new car was a great experience at Williams Chevrolet in Elkton MD! The salesperson, Rachel Kalmbacher, was knowledgeable and happy to answer all of my questions. In addition, she was patient and understanding when it came to informing me about all of the car's features once the purchase was made. I left the dealership feeling prepared to fully enjoy the numerous 'bells and whistles' that the vehicle offers. The General Manager, Steve Musick, introduced himself and made me feel welcomed and cared for. The Director of Sales and Finance, William Little, did an amazing job of walking me through all of the myriad of details that go into the actual financial transaction involved in the purchase. He made a process that can seem overwhelming as pleasant as possible for me. I left Williams in my new car, feeling proud to be a part of this wonderful team who cares for their customers with respect, kindness, patience and great attention to detail! I am grateful for this opportunity to share my experience. Thank you!

RACHEL KALMBACHER

7/19/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We truly care about our customers and appreciate the opportunity to serve them. Thank you for such a glowing review and I hope you enjoy your new Chevrolet!

Business Response

HOCKESSIN, DE

Haven B|2025 Chevrolet Trax

Confirmed Sales Customer

7/21/2025

This dealership works the way all of them should. They didn't pressure me, or try to convince me to buy things I didn't need. They simply asked what car I was interested in, let me drive it, and then helped me with the buying process. Nobody even once tried to push something on me, and everyone was incredibly friendly and personable.

DANIELLE ARRANTS

7/23/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for your review and kind words.

Business Response

TOWER CITY, PA

Richard G|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/21/2025

Excellent service!!!

7/23/2025

Our staff is committed to providing each of our clients with the best automotive experience!

Jason L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/24/2025

Everyone is friendly and knowledgeable. No one is pushy.

STEPHEN MCKEEHAN

7/26/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Stephen and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review! Enjoy your new Equinox EV, Jay!

Business Response

NEWARK, DE

Thomas D|2024 Chevrolet Equinox EV

Confirmed Service Customer

7/25/2025

For the initial service call there isn't much to be done so it didn't take long. No issues.

7/26/2025

We're glad everything was completed quickly and to your satisfaction!

Linda D|2025 Chevrolet Trax

Confirmed Service Customer

7/25/2025

My car was taken and serviced beautifully right on time.

7/26/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

NEWARK, DE

Blaise M|2019 Chevrolet Impala

Confirmed Service Customer

7/24/2025

Always a great experience. The Team did required service as promised and was quick and professional. Great Job Williams Service

7/26/2025

We're glad to hear you found our staff was so knowledgeable and helpful!

Business Response

NEWARK, DE

Kenneth P|2026 Chevrolet Equinox

Confirmed Sales Customer

7/25/2025

It was complete. timely and professional

MICHAEL SIMPSON

7/26/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

MIDDLETOWN, DE

Jacqueline R|2025 Chevrolet Trax

Confirmed Service Customer

7/28/2025

It was an easy going experience. However, I do wish they would have checked with me before they patched my tire and charged me $29.95. I could have had my nephew do it for free. Otherwise it was positive experience.

7/31/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Service team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

NORTH EAST, MD

Brandon H|2025 Chevrolet Trax

Confirmed Sales Customer

7/29/2025

First time buying a car was pretty straight forward with a friendly staff. Wouldn’t have changed a thing.

RACHEL KALMBACHER

7/31/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Enjoy your Trax!

Business Response

NEWARK, DE

Richard W|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

8/4/2025

Mike Simpson and William Little were both excellent to work with. Would recommend Williams Chevrolet to my family and friends. Thanks for making transaction easy, see you in a couple of years

MICHAEL SIMPSON

8/7/2025

Thank you so much for making the trip up from lower Delaware! We appreciate the business and are always happy to see you, Rich! Enjoy your Silverado!

Business Response

SELBYVILLE, DE

Charles R|2025 Chevrolet Equinox

Confirmed Sales Customer

8/7/2025

Everyone was courteous and thorough, getting us through the process quickly. All my questions were answered and if they didn't know right away, they wrote the question down and found the answer. It was a great experience and I'm very excited about my new Equinox.

MICHAEL SIMPSON

8/12/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

Jason U|2025 Chevrolet Suburban

Confirmed Sales Customer

8/7/2025

Everyone was upfront and personable. I had a pleasant buying experience.

RACHEL KALMBACHER

8/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

ELKTON, MD

Richard G|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/8/2025

Efficient and informative

8/12/2025

It is great to hear everything was done quickly and to your satisfaction!

Anthony P|2020 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

Reliable

8/12/2025

Hi there, we are very happy to have provided you with such a positive experience!

Business Response

NEWARK, DE

Eric O|2018 GMC Acadia

Confirmed Service Customer

8/11/2025

I dropped off my car the night before the scheduled service. My car was finished by noon, and I picked it up at the end of the day. This is very convenient!

8/12/2025

We want all our clients to have a comfortable and stress-free experience with us!

Business Response

ELKTON, MD

Arthur S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/13/2025

Was fine

8/25/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

RISING SUN, MD

Peggy W|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/15/2025

The service staff was very friendly and a pleasure to work with. The work was done in a timely manner.

8/25/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

NORTH EAST, MD

Michael V|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/16/2025

I purchased a 2025 Chevrolet Silverado 2500 HD Custom 4x4 from Williams Chevrolet on Saturday August 9th. My sales person was Danielle Arrants. Danielle was polite, friendly, professional, and extremely knowledgeable. She was very patient while showing me different trucks on the lot. After the initial paperwork was finished we met with William Little from the finance department. He also was extremely professional, courteous, and knowledgeable. We even had some good laughs! When I walked out, keys in hand, I didn't just have the best truck around, I felt like I made some new friends. I couldn't be more satisfied with my experience at Williams Chevrolet, and I'll be telling everyone about it.

DANIELLE ARRANTS

8/25/2025

Thank you so much for taking us through your experience here at Williams Chevrolet with your very thoughtful review. We appreciate your kind words and helpful feedback. Enjoy your new Silverado and know that we are here for you for service and any other of your automotive needs. Or simply stop by to say "hi".

Business Response

NORTH EAST, MD

Joseph L|2018 Chevrolet Cruze

Confirmed Service Customer

8/17/2025

Great

8/25/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

NEWARK, DE

Sharon M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/18/2025

Michael Simpson went out of his way to find us a chevy trailblazer. We were on are way back from Delaware and just happen to drive through Williams chevy. Michael came out and started talking to us about what we were looking for and he pull all these cars ( trailblazer, blazer and equinox ) side by side so we could get a great comparison of they all.

MICHAEL SIMPSON

8/26/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

DOVER, PA

Earl T|2025 Chevrolet Colorado

Confirmed Service Customer

8/18/2025

I dealt with them before and they are trustworthy.

8/26/2025

Hello, we're happy to hear you had such a positive experience with our team!

Business Response

NEW CASTLE, DE

Linda C|2021 Chevrolet Malibu

Confirmed Service Customer

7/31/2025

They took care of the problem and I trust the service I always get at Wms. Wouldn’t take my car anywhere else

7/31/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MIDDLETOWN, DE

James F|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/5/2025

The truck was scheduled for a transmission service dash alert along with 15 pt inspection and tire rotation. Got a call from service at the end of the day stating there is a module failure and a new one was being ordered. None available at that time. Asked if the other work was complete, nope didn't get done. Told them no problem just keep it overnight and let me know. Service stated they would call in the morning. Never heard from them. Called around 2 to ask the status. The were working on it and it would be done days end. Really!!! I have not had an issue since I have been bringing my vehicles in over the last 5 to 6 years. What's the problem? Don't have an answer as far as the module either. Again, service said they would call. ?????

8/12/2025

We will get this resolved.

Business Response

NEWARK, DE

Karon H|2021 Chevrolet Traverse

Confirmed Service Customer

8/9/2025

every thing was excent

8/12/2025

Our staff is committed to providing each of our clients with the best automotive experience!

Business Response

ELKTON, MD

Morgan B|2026 Chevrolet Equinox

Confirmed Sales Customer

8/11/2025

Sales team has a lot of knowledge and treats everyone like family

MICHAEL SIMPSON

8/12/2025

We're glad to hear you found our staff was so knowledgeable and helpful!

Business Response

ELKTON, MD

Karen W|2021 Chevrolet Tahoe

Confirmed Service Customer

8/13/2025

The service is excellent! Very courteous staff!

8/25/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NORTH EAST, MD

Bryan S|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/14/2025

This was at the quick lube, worse experience so far. They never captured my mileage and when they wanted me to sign the paper it had 88k miles when I only had 33k,the manager was able to fix the issue. THe guy that started the intake wandered off and no one knew if he put oil in my truck so they had to go back under and pull the oil pan bolt to see if any oil was in it, there wasn't any oil so then they put oil in. Worse experience I've ever had at this location

8/25/2025

Hi, thank you for taking the time to leave us feedback about your experience with us.

Business Response

ELKTON, MD

William S|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

8/18/2025

It was wonderful quick and fas

MICHAEL SIMPSON

8/26/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

MIDDLETOWN, DE

Larry S|2020 Buick Enclave

Confirmed Service Customer

8/21/2025

The Best Service Around!

8/26/2025

Our staff is committed to providing each of our clients with the best automotive experience!

Business Response

ELKTON, MD

Kenneth P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/19/2025

Service was quick, complete, helpful and professional

8/26/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

MIDDLETOWN, DE

City F|2025 Chevrolet Blazer

Confirmed Sales Customer

8/25/2025

Caitlin and the sales team provided excellent customer service. Caitlin made arrangements for me to pick up the vehicle on a busy day at the dealership. It was greatly appreciated since I was traveling two hours.

MICHAEL SIMPSON

8/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for making the trip to get your new Chevy Blazer!

Business Response

FREDERICK, MD

Donna S|2024 Chevrolet Malibu

Confirmed Service Customer

8/26/2025

Vehicle had serious electrical issues. Eric Hammond made sure all issues was fixed.

9/1/2025

Our staff is committed to providing each of our clients with the best automotive experience!

Business Response

ELK MILLS, MD

Terri C|2025 Chevrolet Traverse

Confirmed Service Customer

9/16/2025

they were very friendly and quick

9/19/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

NEWARK, DE

Franklin W|2024 Chevrolet Traverse Limited

Confirmed Service Customer

9/23/2025

Fast and good. Will use their services again.

9/24/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

Thomas B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/23/2025

Went to quick lube. The guys did a good job

9/24/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

NORTH EAST, MD

Mark C|2022 Chevrolet Equinox

Confirmed Service Customer

9/24/2025

To start, Williams Chevrolet is a great dealership. Our 2022 Equinox developed an issue with the sunroof cover. We took it to Williams for a diagnosis and they needed to order parts. They notified us that the parts were in and we scheduled a 2 day appointment. Dropped the vehicle off on a Tuesday morning. Late Wednesday, around 4 pm I called the dealership about the status of the repair. I was disappointed! First, that I had to call them for the update, and second, that there was a defective part and they would need to hold the vehicle for another 2 days. On Friday they called at approximately 4:30 pm to let us know it was finished. When we arrived at 5:15 pm our service manager had gone for the day. We were disappointed! The sunroof cover was now in proper working order, however, the technician had failed to clean some grease smudges left from the servicing. Fortunately the service manager was still there and we presented the issue to him. He told us that we could return anytime next week and he would have the issue corrected. I called the following Monday morning and scheduled the service for Tuesday morning. The task was completed satisfactorily in a couple hours.

10/16/2025

Hi there, we regret your most recent visit with us was not up to the standards we strive for. Communication is paramount. We will continue to train our staff so that this experience does not repeat itself. I'm very sorry for any strife you experienced with us. We do want to get it right every time.

Business Response

WILMINGTON, DE

Marian K|2025 Chevrolet Trax

Confirmed Sales Customer

8/21/2025

It was such a nice experience as I have had in my last purchased cars. My sales girl Rachel was a sweetheart to work with. I have bought all my cars at Williams in Elkton Md and never had a bad experience!!

RACHEL KALMBACHER

8/30/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Rachel and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

Kenneth P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/25/2025

Quick and professional service

8/30/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

MIDDLETOWN, DE

Michael C|2025 Chevrolet Traverse

Confirmed Sales Customer

8/25/2025

Both salesmen that i spoke to, Eric and Mike, were exceptional in getting me into the vehicle that I wanted.

NEWARK, DE

Robert F|2022 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

Guys were courteous and worked quickly. Appreciated not being hounded to buy additional services that I did not want or need.

9/1/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Joseph K|1994 Chevrolet C/K 3500

Confirmed Service Customer

9/15/2025

Great

9/19/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

RISING SUN, MD

Jessica F|2025 Chevrolet Trax

Confirmed Sales Customer

9/16/2025

The whole process was easy and painless

MICHAEL SIMPSON

9/19/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

ELKTON, MD

Arthur S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/10/2025

Just wasn't happy with the tech.

10/16/2025

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please let us know what didn't make you at the very least satisfied with your tech in our Quicklube department.

Business Response

RISING SUN, MD

Wanda M|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/14/2025

Everyone is so nice. They explain everything they are doing . They are very thorough and let me know if there's something I need to have done in order for my vehicle so it continues to operate properly.

10/16/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

John L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/16/2025

I had a terrific experience shopping, test driving, and finally purchasing my 2026 Chevy Silverado RST from Williams Chevrolet! Beautiful Truck to build new memories in with my Family. thank you to Rodney for making the process fun and exciting!

RODNEY MANUEL

10/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! I will share your review with Rodney who will be delighted to hear how happy you are with your truck and himself!

Business Response

NEWARK, DE

Terry H|2026 Chevrolet Equinox

Confirmed Sales Customer

9/27/2025

Mostly good. Somewhat disorganized. Only received a better loan rate when I looked elsewhere.

MIDDLETOWN, DE

Charlie Fuller 3|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

10/8/2025

Mike Simpson was the utmost professional. Really made everthing easy and a overall great experience . Thank you Mike

MICHAEL SIMPSON

10/16/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

MIDDLETOWN, DE

Betsy M|2026 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

Everyone was very accommodating, especially our salesman, Mike Simpson.

10/16/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Mike will be very happy to know you enjoyed your experience here at Williams Chevrolet

Business Response

MIDDLETOWN, DE

Donald B|2024 Chevrolet Trax

Confirmed Service Customer

10/10/2025

courteous and prompt service

10/16/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

NEWARK, DE

Michael F|2026 Chevrolet Traverse

Confirmed Sales Customer

10/10/2025

Very good people to work with.

RODNEY MANUEL

10/16/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our team here at Williams Chevrolet. Thanks again for taking the time to leave a review! Enjoy your new Traverse!

Business Response

REHOBOTH BEACH, DE

James S|2026 Chevrolet Traverse

Confirmed Sales Customer

10/13/2025

Friendly and efficient sales team. Rodney was our sales consultant and provided timely responses while facilitating the sale on our timeline. Always a pleasure working with Williams Chevrolet, and now Rodney!

RODNEY MANUEL

10/24/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! I will share your kind words with Rodney too! Thank you!

Business Response

MIDDLETOWN, DE

Franklin W|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/21/2025

I wouldn’t buy anywhere else!

MICHAEL SIMPSON

10/24/2025

Hi, we are so pleased you enjoyed your visit to Williams Chevrolet!

Business Response

WARWICK, MD

Kenneth B|2025 Chevrolet Tahoe

Confirmed Sales Customer

10/27/2025

Great experience with your sales team

MICHAEL SIMPSON

10/29/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

MIDDLETOWN, DE

Bruce W|2026 Chevrolet Equinox

Confirmed Sales Customer

10/27/2025

Rachel Kalmbacher and William Little couldn't have been more accommodating. They worked with us to give us the best deal. The only downside would be the time involved to complete all the paperwork. Williams Chevrolet is lucky to have Rachel and William representing them.

RACHEL KALMBACHER

11/13/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

NEW CASTLE, DE

Sallie M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/22/2025

I had a new sales person Rodney Manuel and was very impressed with his knowledge of the Chevy Equinox. Rodney was very patient with all my questions and answered everything!! I love my new Equinox especially the color Cacti Green..I will recommend Rodney to all my friends and I will definitely go to him again. Would love to give a big shout out to Eric (service mgr) for always being happy to help me!! I’ve been going to Williams Chevrolet for about 40 yrs….

RODNEY MANUEL

10/24/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Rodney, Eric, and the rest of our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

MIDDLETOWN, DE

John B|2022 Chevrolet Equinox

Confirmed Service Customer

10/26/2025

I had an oil change they left the cap off It sprayed oil over engine compartment

10/29/2025

I'm so sorry this happened. It was a mistake. When I saw this survey, I immediately checked with my Service Manager to find out what happened. He told me that we had promptly already taken care of getting this corrected and had cleaned up your engine compartment. Our technician has also received further training to keep this from ever happening again.

Business Response

ELKTON, MD

Thaddeus L|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/31/2025

Mohamed was stellar. The tech wanted to be sure I was happy. A great service experience

11/13/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

REHOBOTH BEACH, DE

Erica H|2023 Chevrolet Trailblazer

Confirmed Service Customer

11/3/2025

Great service, quick and efficient.

11/13/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

ELKTON, MD

Sandra N|2022 Chevrolet Colorado

Confirmed Service Customer

11/4/2025

My husband Scott took my truck for service. He said it was good. No problems

11/13/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

ELKTON, MD

Richard G|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/4/2025

Courteseous and professional staff.

11/13/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Williams Chevrolet and we hope to see you again soon!

Michael H|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/5/2025

Great experience! Rodney Manuel was terrific…his knowledge, patience and affable personality made the entire experience enjoyable. I would not hesitate buying my next vehicle from Williams, and/or suggesting to family and friends to do the same!

RODNEY MANUEL

11/24/2025

We want all our clients to have a comfortable and stress-free experience with us!

Business Response

NEWARK, DE

Jennifer B|2023 Chevrolet Traverse

Confirmed Service Customer

11/7/2025

Technician was forthcoming with information. Answered all questions that I had.

11/18/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

NEWARK, DE

William E|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/4/2025

Rodney was great in finding the vehicle I wanted, also great in explaining all the details about the Tahoe.

RODNEY MANUEL

11/24/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Rodney and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

MIDDLETOWN, DE

Linda C|2021 Chevrolet Malibu

Confirmed Service Customer

11/5/2025

There the best. When there’s a be problem with your vehicle there always there to fix it right and get you back on the road.

11/24/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MIDDLETOWN, DE

Gretchen P|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/5/2025

I used the website to book my service. I got a response email saying someone would reach out to confirm my appointment. No one reached out. I emailed back and got another response saying someone would reach out. No one reached out. I showed up at the scheduled time and was told I did not have an appointment. However, I was able to be squeezed into the JiffyLube Quick line.

11/18/2025

I'm very sorry no one contacted you back. We had technical issues with the Service Scheduling System. It took some days to rectify and we lost an unspecified amount of requests. We are back up and running fine now. Again, I'm sorry about the inconvenience.

Business Response

CHESAPEAKE CITY, MD

Ina A|2025 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

They've always been our go to dealership for decades. I trust them to keep.me informed in the care of my 2025 Chev. Equinox. I appreciate all their efforts in doing so. Thankfully, Ina Andrews

11/24/2025

We're glad to hear you found our staff was so knowledgeable and helpful!

Business Response

ELKTON, MD

Cecelia B|2026 Chevrolet Traverse

Confirmed Sales Customer

11/18/2025

Rodney was very knowledgeable and genuinely honest and helpful. I have never had such a pleasant experience with buying a car .

RODNEY MANUEL

12/3/2025

We're glad to hear you found our staff was so knowledgeable and helpful!

Business Response

CONOWINGO, MD

Earl T|2025 Chevrolet Colorado

Confirmed Service Customer

11/19/2025

I have dealt with this dealership in the pass they always were good in serving my interest.

12/3/2025

Hello, thank you for your kind words and this wonderful review!

Business Response

NEW CASTLE, DE

Kathryn G|2025 Chevrolet Equinox

Confirmed Service Customer

11/22/2025

Everyone was pleasant and helpful.

12/3/2025

We're glad to hear you found our staff was so knowledgeable and helpful!

Business Response

ELKTON, MD

Steven K|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/22/2025

Rodney was awesome and fiancé manager as well very good experience

RODNEY MANUEL

12/3/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Rodney, Evan and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

CHESAPEAKE CITY, MD

Arthur J|2023 Chevrolet Blazer

Confirmed Service Customer

11/7/2025

Very fast & efficient

11/18/2025

We're glad everything was completed quickly and to your satisfaction!

Business Response

NORTH EAST, MD

Kathleen S|2025 Chevrolet Trax

Confirmed Service Customer

11/12/2025

The employees I dealt with were very nice and friendly.

11/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience!

Business Response

MILFORD, DE

Deirdre T|2025 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

I was greeted in a friendly and professional manor. I was informed what was being done to my car at each step. The staff is friendly and competent.

11/24/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

NEWARK, DE

Kristina F|2026 Chevrolet Traverse

Confirmed Sales Customer

11/13/2025

Everyone was great and helpful

RACHEL KALMBACHER

11/24/2025

We're glad to hear you found our staff was so knowledgeable and helpful!

Business Response

MIDDLETOWN, DE

Robert D|2021 Chevrolet Tahoe

Confirmed Service Customer

11/14/2025

Scheduling the appointment was easy and accurate. Service was completed as requested. Staff was friendly and professional.

11/24/2025

We're glad to hear you found our staff was so knowledgeable and helpful!

Business Response

MIDDLETOWN, DE

Charles O|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

11/19/2025

Work was done in a very timely manner. Very pleased. But the price shock. WOW. Over six hundred dollars for a thermostste and a little antifreeze. I know it wasn't a difficult job. But WOW.

12/3/2025

The parts prices have gone up dramatically especially since tariffs were placed on these items. We don't like that either.

Business Response

ELKTON, MD

William S|2012 Chevrolet Corvette

Confirmed Service Customer

11/20/2025

Very convenient Very expensive

11/24/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

EARLEVILLE, MD

Robert M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/21/2025

Great no problem sales was perfect

RODNEY MANUEL

12/3/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

ELKTON, MD

Karen W|2021 Chevrolet Tahoe

Confirmed Service Customer

11/24/2025

Fix my issue very quickly

12/3/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

NORTH EAST, MD

Robert F|2022 Chevrolet Equinox

Confirmed Service Customer

12/5/2025

Ashley always, quick in and out, no problems.

12/9/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Marie L|2024 Chevrolet Trax

Confirmed Service Customer

11/24/2025

Always a good experience.. Everyone is friendly and kind. Service is excellent!

11/24/2025

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

TOWNSEND, DE

Lynn N|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/26/2025

Rachel my sales person vey professional and explained everything in depth with the purchase of my 2025 Silverado pickup and gave me the deal I was looking for!

RACHEL KALMBACHER

12/3/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Rachel and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

HOCKESSIN, DE

Linda D|2026 Chevrolet Equinox

Confirmed Sales Customer

12/8/2025

Our sales specialist, Rodney Manuel, was all the things we look for in customer service; great personality, extremely thorough, very knowledgeable, and went the extra mile with all the little things. Our experience was relaxed and focused on business. Working with Evan Williams was a great experience as well. He is personable and down to earth. We will continue to do business with Williams Chevrolet. they are a breath of fresh air!

RODNEY MANUEL

12/9/2025

Thank you so much for your very kind and complimentary words! We are very pleased you enjoyed your experience here with us at Williams Chevrolet! We look forward to serving all of your automotive needs.

Business Response

NEWARK, DE

David C|2026 Chevrolet Traverse

Confirmed Sales Customer

12/8/2025

The salesperson was very professional, very knowledgeable about the vehicle and options. Was not pushy at all. Answered all our questions and frankly done a great job. Very pleased!!

MICHAEL SIMPSON

12/9/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

Stephen D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/11/2025

Thought my salesman Rodney did a great job. He made the process very easy, answered all my questions and found the vehicle I wanted. I will have to recommend him to anyone looking for a Chevy.

RODNEY MANUEL

12/31/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Rodney and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

NEWARK, DE

David C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

12/11/2025

A good job

RACHEL KALMBACHER

12/31/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

ELKTON, MD

Barry W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/19/2025

Fast and efficient! Mike Simpson was excellent!

MICHAEL SIMPSON

12/22/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review! Enjoy your new Chevy Silverado!

Business Response

ELKTON, MD

Kimberly B|2014 GMC 1500 Yukon XL

Confirmed Service Customer

12/17/2025

Always great service! Thank you Eric for taking care of getting me scheduled and taken care of.

12/22/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Eric and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

Anna D|2026 Chevrolet Traverse

Confirmed Sales Customer

12/17/2025

Everyone was extremely kind and helpful. Made the process an enjoyable one.

RODNEY MANUEL

12/31/2025

We're pleased to know we have been able to exceed your expectations and really help you out!

Business Response

NORTH EAST, MD

George M|2025 Chevrolet Trax

Confirmed Service Customer

12/19/2025

Friendly,courteous, and professional from start to finish. Kudos to Eric Hammond for his caring and friendly attention

12/31/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NEWARK, DE

Brent B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/19/2025

Very easy buying process, salesman kept me well informed of status of vehicle. Staff were very friendly and not pushy. I felt like everything was explained up front and I was made fully aware of what I was purchasing and what to expect

MICHAEL SIMPSON

12/31/2025

Thanks so much for the review! We appreciate your business. I will share your comments with Mike and our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

MIDDLETOWN, DE

Lisa H|2022 Chevrolet Traverse

Confirmed Service Customer

12/21/2025

The experience was great

12/22/2025

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

ELKTON, MD

David C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/23/2025

Eric and his team did a great job

12/31/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

ELKTON, MD

Correy B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/24/2025

Service provider was very polite and courteous. Service was completed in timely manner. I was advised off all Service to be performed.

1/19/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NEW CASTLE, DE

Raymond J|2025 Chevrolet Colorado

Confirmed Sales Customer

12/27/2025

Excellent

MICHAEL SIMPSON

12/31/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

NORTH EAST, MD

Joanne R|2026 Chevrolet Trax

Confirmed Sales Customer

12/29/2025

Very good experience. I was not bombarded with emails or phone calls like other dealerships. I felt no pressure which is important

RACHEL KALMBACHER

1/19/2026

We want all our clients to have a comfortable and stress-free experience with us!

Business Response

NEW CASTLE, DE

Urbano R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/29/2025

Great experience

1/19/2026

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

NEWARK, DE

Kelly C|2025 Chevrolet Suburban 1500

Confirmed Service Customer

12/31/2025

Professional and timely.

1/19/2026

It is great to hear everything was done quickly and to your satisfaction!

Business Response

Elkton, MD

Donald S|2026 Chevrolet Equinox

Confirmed Sales Customer

1/5/2026

Outstanding experiance

RODNEY MANUEL

1/19/2026

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

SMYRNA, DE

Thomas G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/5/2026

took my truck in for oil change was in and out in less than 30 minutes and the staff was very helpful and nice.

1/19/2026

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Pamela E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Great Experience great communication!

1/21/2026

It is great to hear everything was done quickly and to your satisfaction!

Business Response

ELKTON, MD

George A|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/7/2026

Positive.

1/19/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

NEWARK, DE

Barry W|2024 Buick Enclave

Confirmed Service Customer

1/9/2026

Efficient

1/19/2026

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

ELKTON, MD

Leroy H|2025 Chevrolet Trax

Confirmed Service Customer

1/16/2026

My QUIK LUBE experience was great. The 2 gentlemen servicing my vehicle were friendly professionals.The staff explained the whole process while answering any questions I may have had.. I was on my way in minutes. This service is unique to your business and I will be sure to recommend it going forward

1/19/2026

It looks like you were happy with our service. You gave us great compliments. Why the one star? Did you mean to rate us the best which is 5 star?

Business Response

NEWARK, DE

Mike N|2021 Chevrolet Equinox

Confirmed Service Customer

12/19/2025

Was able to easily make an appointment. There is a very nice customer waiting room with coffee and Wi-Fi where I was able to work while waiting for the service to be completed. Great communication as to what needed to be done or suggestions for of what needed to be done in the future to keep my vehicle running well.

12/31/2025

We want all our clients to have a comfortable and stress-free experience with us!

Business Response

ELKTON, MD

Howard D|2015 Chevrolet Traverse

Confirmed Service Customer

12/22/2025

The only thing concerning and I know it's everywhere is the price of labor

ELKTON, MD

Richard G|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/26/2025

Friendly and respectful

1/19/2026

Hi there, we are very happy to have provided you with such a positive experience!

Richard E|2021 Chevrolet Colorado

Confirmed Service Customer

12/31/2025

Everything went very well

1/19/2026

Hello, we are glad we could help!

Business Response

ELKTON, MD

George N|2024 Chevrolet Blazer EV

Confirmed Service Customer

12/31/2025

All went well.

1/19/2026

Hi, thank you so much for your high rating.

Business Response

MIDDLETOWN, DE

Eileen B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

1/3/2026

Rachel did a wonderful job. She was very helpful, informative and knew her job. She was a pleasure to do business with. She is an asset to your company.

RACHEL KALMBACHER

1/19/2026

Thanks so much for the review! We appreciate your business. I will share your comments with our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Michael I|2026 Chevrolet Trax

Confirmed Sales Customer

1/5/2026

Pleasant, helpful, easy to deal with. Everything went smooth.

RACHEL KALMBACHER

1/19/2026

Thanks so much for the review! We appreciate your business. I will share your comments with our team here at Williams Chevrolet. Thanks again for taking the time to leave a review!

Business Response

MIDDLETOWN, DE

Ivan B|2026 Chevrolet Equinox

Confirmed Sales Customer

1/6/2026

Rodney was very helpful getting us in the right car.

1/19/2026

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

PENNSVILLE, NJ

Robert M|2024 Chevrolet Equinox

Confirmed Service Customer

1/8/2026

Always very professional

1/19/2026

Thanks so much for the review! We appreciate your business. I will share your comments with our Quick Lube team. Thanks again for taking the time to leave a review!

Business Response

ELKTON, MD

Paula A|2026 Chevrolet Trailblazer

Confirmed Service Customer

1/18/2026

Very helpful

1/19/2026

We're glad to hear you found our staff was so knowledgeable and helpful!

Business Response

MIDDLETOWN, DE